Health AGEnda

Quality of Geriatric Care

One of the most important tools in improving geriatric care developed in the last 20 years is the ACOVE framework (Assessing Care Of Vulnerable Elders)–something we’ve written about many times. In this approach, experts and evidence are used to define a floor of quality care below which would constitute bad care for vulnerable elders. ACOVE uses a series of IF  . . . THEN . . . BECAUSE . . . statements to specify triggering conditions for a process of care and a rationale for performing the process. For example, IF an older adult has had two or more falls in a year, THEN s/he should have gait and balance assessed BECAUSE therapy or environmental modification can reduce the risk of a fall with injury.

The current ACOVE framework has sixty-five IF. .. THEN statements that can be broken into two major categories: general medical issues that are more common among older adults but not restricted to them, such as hypertension, diabetes, and depression; and geriatric syndromes that are almost entirely limited to older adults, such as dementia, incontinence, and falls. The basic finding has been that even among the vulnerable older adult population (i.e., the 15 to 20 percent of most at risk elders), providers offer about 55 percent of indicated care for general medical conditions, but only 30 percent of indicated care for geriatric conditions. (As an aside, we all recognize that the health care system and particularly primary care providers are pretty overwhelmed even achieving this level of care. Only better constituted and organized health care teams are going to be able to dedicate the time on task needed to improve quality significantly.)

Given the fact that older adults’ well being is MORE dependent upon quality care than younger adults, both numbers are troubling. But two major talks at the recent American Geriatrics Society meeting shed further light on these issues. First, in his Henderson lecture, David Reuben, MD, one of the members of the original ACOVE RAND/UCLA team and a current John A. Hartford Foundation Center of Excellence Director, discussed how quality of care had improved over time for general medical conditions as assessed in 1998, 2002, 2006, and 2007. However, there has been little or no improvement in care of geriatric conditions over that time. To my mind this pattern of differences shows that the changes are not an artifact of reporting or shifting data collection techniques, but rather represent a real distinction. Health care systems have worked hard on issues like diabetes and even depression care and improved their processes.

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In Honor of Nurses: Saving Lives, Caring for All

© iStockphoto.com/monkeybusinessimages

Year after year nurses rank as the most trusted profession. That is only one of the reasons why the John A. Hartford Foundation has given so much support to nursing over the years. Their role is endlessly complex because they attend to the needs of patients, families, the health care team, and the health care system. They care for patients of all ages, and in all settings—hospitals, primary care, community agencies, and in the home. In addition to providing care they are often patient advocates. They measure impacts on cost and quality, lead research, and change policy. They are leaders, and they save the lives of the young and old alike.

In fact, nurses saved my life.

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Happy 14th Birthday

Shortly after I joined the Foundation, I started working on an effort to deliver effective continuing education in geriatric issues for generalist physicians interested in improving their care of older patients. The project, which was known as PPE–Practicing Physician Education–was very successful by all internal criteria. We created a low-cost, train-the-trainer infrastructure married to the membership and support of the American Academy of Family Physicians and the American College of Physicians. Unfortunately, between the development of the training model/materials and the effort to create sustained takeover of the project by the primary care societies, we had a series of miscommunications and misaligned expectations that derailed the project.

However, one small part of the project, really an afterthought, has survived and grown over the years since 1998 and has just celebrated its 14th birthday. Out of a $1.9 million grant to the American Geriatrics Society (AGS) under Patricia Barry, former AGS president, we gave around $100,000 to provide late-stage financing for the first edition of Geriatrics at Your Fingertips, which AGS had started but lacked the funding to complete.

The little blue copy on the far left is the original 1998/1999 edition. The idea was to have something really small that would fit in a medical coat pocket so practitioners could step out into the hall for a quick check of dosing, an assessment tool, or a diagnostic algorithm. Then, as now, we wanted to help all health professionals provide better care to their older adult patients, and the idea of a well-indexed geriatric consult in a provider’s pocket was very attractive.

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Honoring Leaders in Geriatrics and Patient Safety

Today I write from (unsurprisingly) damp Seattle, where I and many of my colleagues are enjoying half a week of high-level thinking on aging issues at the American Geriatrics Society (AGS) Annual Meeting. The theme of this year’s meeting is “Patient Safety and Quality: What Geriatrics Has to Offer.”

Patient safety is a particularly important topic.  Older adults, as the primary users of the health care system, are particularly at risk, in part because they are particularly vulnerable to the weaknesses of the current system – things like medication errors and fragmentation of care.  The meeting will naturally highlight the recent release of the revised Beers criteria for inappropriate medications for older adults, something we are very proud to have supported.

This morning, UCLA’s Hartford Center of Excellence in Geriatric Medicine director and long-time grantee David Reuben spoke on this topic during a lecture entitled, “Quality, Safety, and Cost: What Health Care Can Learn from Geriatrics.” He was awarded the lectureship as part of AGS’s 2012 Edward Henderson Award, given annually to an outstanding geriatrician.

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Farewell Administration on Aging? Farewell Assistant Secretary for Aging?

Last month, the Administration on Aging (AoA), the part of the Department of Health and Human Services that is responsible for the programs under the Older Americans Act (e.g., meals, senior centers, and aging and disability resource centers), was reorganized and will now be a division within the Administration for Community Living. According to Secretary Sebelius in her statement, “For too long, too many Americans have faced the impossible choice between moving to an institution or living at home without the long-term services and supports they need. The goal of the new Administration for Community Living will be to help people with disabilities and older Americans live productive, satisfying lives.”

I’m sure that in some way, this reorganization is an outgrowth of the debacle over CLASS, the ill-fated title VIII of the Affordable Care Act that tried to create a voluntary long-term care insurance benefit for the old and young who need long-term support. I suspect that on the one hand, advocates and agency staff learned how related the interests of older adults and younger disabled can be around consumer-directed long-term care benefits. On the other, I suspect they learned how hard it will be to create a long-term care system and as a consequence have decided to focus on community living instead of long-term care or aging as more acceptable framings of the issue.

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Dr. Chernof Goes to Washington

James Stewart in Mr. Smith Goes to Washington

Some foundations fall prey to exaggerated fears of being accused of lobbying and stay as far away from lawmakers in Washington, DC, as possible. However, The SCAN Foundation is one organization that knows its rights, knows the law, and knows and cares about the issues of aging–and besides, when you are invited to speak at a Senate committee hearing, you are pretty safe anyway.

So congratulations to its President and CEO, Dr. Bruce Chernof, on his testimony last week to U.S. Senate Special Committee on Aging’s hearing on “The Future of Long-Term Care: Saving Money by Serving Seniors.”

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How Does It Feel? Not As Good As It Should

If we want to improve primary care for older adults, we need to know something about their primary care experiences. To find out, we commissioned our first poll, with help from Strategic Communications & Planning, called “How Does It Feel? The Older Adult Health Care Experience.” Between February 29 and March 3, 2012, Lake Research Partners surveyed 1,028 adults age 65 and older about their satisfaction with their primary care provider and whether or not their care included recommended services for older adults.

It turns out that the vast majority of older adults are at least somewhat satisfied with their care. But when you ask them specific questions about the care their doctors are providing, it becomes apparent that this satisfaction may be based on a lack of knowledge about what constitutes good care. We asked respondents about whether or not they had received seven recommended medical services that are typically part of a geriatric assessment (see below).

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Minimally Disruptive Health Care: Treatment that Fits

My mom has always worked hard. As a girl, she picked cotton every scorching summer on the South Texas farm where my “wela” (i.e. grandma) kept house. In adulthood, she straddled both sides of the supposed (and silly) “mommy wars.” She worked as full-time mom to my three sisters and me before taking care of other people’s children as an aide in our small town’s elementary school (working with the most difficult, troubled kids at that). Now on Medicare and about to retire after 30 years, she will have to continue working hard, as will my retired father. I’m not talking about the time they’ll spend maintaining their home or raising grandchildren. I’m talking about the difficult work that they, like millions of others, grudgingly started as they began approaching 65 – the work of managing their multiple chronic conditions. Luckily, they can still handle the load and take very good care of themselves. But what happens if it all becomes too much?

Think about it. If you are one of the 3 out of 4 older adults like my mom with more than two chronic conditions (she has COPD, arthritis, and heart disease), you probably take at least seven different medications and your pharmacist knows your face very, very well. You have to sort through different dosing instructions. You set countless appointments with your family doctor and your specialists, then have to drive somewhere else to get your blood drawn. (Last week, my father had to take his blood sample himself to FedEx for shipment to a processing center.) You try to get to the park to walk, and you plan your grocery shopping carefully to get the right low-sodium, low-fat foods. Not to mention the time and energy (and out-of-pocket money) you spend on understanding and paying medical bills.

Yet my parents, relatively speaking, have it easy. What if they had more severe conditions like dementia, or kidney disease requiring weekly dialysis? What if they were poor or disabled, living in a polluted neighborhood with no grocery stores with fresh food, and only spoke Spanish? (Luckily, my parents are bilingual.) In those cases, I’m not sure how my parents would manage to do what’s needed to maintain their health.

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Now We Are Three!

Sometime in the last few weeks Health AGEnda had its third birthday, making this a good time to review and reflect. Writing about the blog will also help me to get my thoughts in order for my upcoming presentation on the Foundation’s use of social media in an American Geriatrics Society symposium in Seattle. Called “Facebook, Blogs, and Twitter:  Using Social Media to Advance Geriatrics,” it’s taking place Thursday, May 3 at 2:45 in room 4C 1/2 with the redoubtable Paula Span of the New York Times’ New Old Age blog, and Alex Smith and Eric Widera from UCSF’s GeriPal blog.

When we started blogging, our goal was to learn how to raise our voices about how health care could be better for older Americans and to shine a spotlight on the good work of our grantees, who are improving their care. We knew that our audience was relatively narrow, so we set our sights on influencing the key 500 or so stakeholders at the intersection of aging and health who could help transform ideas into action. We also were very excited about engaging our grantees and eventual audience in conversation;  not just shouting out into the World Wide Web, but also hearing back.

Our 2010 communications evaluation by Brotherton was generally positive about Health AGEnda, and I feel that way too. We’ve achieved much of what we wanted. For example, we have over 2,000 registered users, and Google Analytics tells us we have about 3,000 unique readers each month. Plus, over 100 people subscribe to updates through Google reader or other syndication systems, almost 300 people “like” us on Facebook, where blog posts are cross-linked, and almost 1,000 follow us on Twitter. Finally, we’ve been exploring the world of video and video-blogs, interviewing board speakers for our Beyond the Boardroom series available on our YouTube Channel, named, like all our social media, JHARTFOUND.

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Paying It Forward

Mentorship is an important component of leadership; it is essential for recruiting, retaining, and nurturing young professionals in the field of aging. Mentorship is also a contract, not only between the mentor and the mentee, but also for the mentee to become a mentor in the future. Twenty-five years ago I worked for Rose Dobrof, the founding director of the Brookdale Center on Aging. She continues to be my mentor to this day. Recently, in preparation for a session on mentoring for the Aging in America Conference, my long-time friend and colleague Tobi Abramson and I videotaped an interview with Rose about mentorship. Rose, as always, provided pearls of wisdom, such as: mentoring is important to keep the field alive; experienced professionals should seek out young professionals to mentor; and mentors should never take credit for the work and success of the mentee. You can see the 10-minute, edited version of the interview below or access it here.

One of the panelists of the mentoring session was Kimberly Williams, director of the Geriatric Mental Health Alliance. Kim was, and still is, mentored by Michael Friedman, LMSW, Honorary Chair and Co-Founder, Geriatric Mental Health Alliance of New York, who started the Alliance. Kim is also a member of the “Next Wave, NYC” a group of young professionals in aging. According to Kim, her peers are hungry for mentors, and they are not getting the mentoring they need and want. Kim said that her peers need: Continue reading

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